Last Updated: April 6, 2026
 

At CERAMEX ENTERPRISE INC. (operating as CERAMEX TILE & STONE), we value your privacy. This policy explains how we collect, use, and protect your information when you visit Ceramex.ca.

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1. Information We Collect

We collect information to provide better services to our clients:

• Personal Information: Name, email address, phone number, and shipping address provided via contact forms or order inquiries.

• Usage Data: IP addresses, browser types, and pages visited via cookies to improve website performance.
   

2. How We Use Your Information

We use the data collected to:

• Process and ship tile and stone orders across Canada and the USA.

• Respond to technical inquiries and provide quotes.

• Send occasional updates or marketing materials (only if you opt-in).

• Improve our website functionality and user experience.
   

3. Data Sharing & Third Parties

We do not sell your personal data. We only share information with trusted third parties necessary for business operations, such as:

• Shipping Carriers: To deliver your products.

• Payment Processors: To securely handle transactions.

• Analytics Providers: Such as Google Analytics to understand site traffic.
   

4. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

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5. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on your location (Canada or USA), you may have the right to:

• Request access to the personal data we hold about you.

• Request the correction or deletion of your data.

• Withdraw consent for marketing communications at any time.
   

7. Contact Us

For any questions regarding this Privacy Policy, please contact us at:
 

CERAMEX TILE & STONE

Unit 105 - 86 North Bend St.

Coquitlam, BC V3K 6H1

Email: info@ceramex.ca

Phone: 604-449-2299